TECHNICAL ISSUES ACROSS VES TRUST OFFICE

CALL NO. INSTITUTE FLOOR NO. ROOM NO. COMPLAINT-RAISED BY MOBILE NO. COMPLAINT-TYPE COMPLAINT-DETAILED CALL OPEN DATE-TIME CALL STATUS CALL ATTEND BY ACTUL PROBLEM FACED ACTION TAKEN MATERIAL REQUIRED MATERIAL AVAILABILITY MATERIAL COST CALL COMPLETED BY CALL RESOLUTION TIME REMARK

VES-0000295

VESTRUST

FIRST

Aniket

9082076413

NETWORK

Unable to access the trust office DVR

2024-07-10 11:44:40 am

CLOSED

Trust Office DVR not connected

Plug out the lan cable and again plug in the DVR lan port

no

NOT REQUIRED

0

aniket

2024-07-10 13:37:18 pm

dvr connected

VES-0000030

VESTRUST

FIRST

1

SANDEEP PADVAL

9969724078

TYPE

LAPTOP REMOTE ACCESS FROM HOME

2023-02-06 14:23:44 pm

CLOSED

PRAVIN

remote access

create rules and policy for remote desktop

NO

NOT REQUIRED

0

pravin

2023-02-06 14:25:25 pm

remote desktop connectivity is working properly