VES-0000474

VEHS, KURLA

FIRST

COMPUTER LAB 1

harshali teacher

8976867224

HARDWARE

system power issue

2024-11-25 16:53:19 pm

CLOSED

Sanjay wandre

system power issue noticed

there was issue with smps. replaced smps

yes

IN STOCK

0

Sanjay wandre

2024-11-25 16:55:03 pm

VES-0000473

VEHS, KURLA

FIRST

Computer lab

Nita Javale

8422998474

SOFTWARE

PC no 2 Not working

2024-11-25 10:55:30 am

CLOSED

Sanjay wandre

startup issue

checked hdd connection.

NA

NOT REQUIRED

0

Sanjay wandre

2024-11-25 12:36:22 pm

VES-0000471

VEHS, KURLA

FIRST

COMPUTER LAB 1

Harshali teacher

8976867224

HARDWARE

Monitor basue issue

2024-11-22 11:14:33 am

CLOSED

monitor base part was broken.

Replaced monitor

NA

NOT REQUIRED

0

Sanjay wandre

2024-11-22 11:31:12 am

old monitor ser no Dell Model D1918Ho, sr no cn-02c8fj-bo300-8ct-0Oxe-a03

VES-0000436

VEHS, KURLA

GROUND

Admin Office

Anita

8976867224

HARDWARE

network printer scanning issue

2024-10-17 10:21:52 am

CLOSED

there was black lines on scan scopy

yESTERDAY Call logged to canon. cASE ID SD242519256. canon engineer visited and resolved the issue.

NA

NOT REQUIRED

0

Sanjay wandre

2024-10-17 10:23:36 am

na

VES-0000423

VEHS, KURLA

THIRD

ATL LAB

RESHMA KAMTHE

8976867224

SOFTWARE

hindi and marathi google tool to be installed on 4 desktop systems

2024-10-11 11:41:15 am

CLOSED

google language requirement raised by teachers on atl systems

hindi and marathi google installed on 4 desktop sytems.

na

NOT REQUIRED

0

Sanjay wandre

2024-10-11 11:45:34 am

na

VES-0000422

VEHS, KURLA

SECOND

214

harshali

8976867224

NETWORK

network issue on pannel

2024-10-11 11:40:07 am

CLOSED

Sanjay wandre

no ntwork on pannel

loose connecteion on IO side. reconnected patch cord. issue resolved

na

NOT REQUIRED

0

sanjay wandre

2024-10-11 11:47:04 am

na

VES-0000421

VEHS, KURLA

THIRD

310

hrshali

8976867224

HARDWARE

pannel not working

2024-10-11 11:17:54 am

CLOSED

Sanjay wandre

power issue on pannel

power cable connected on other powr socket which was in working contition

NA

NOT REQUIRED

0

sanjay wandre

2024-10-11 11:42:56 am

Informed admin staff to repair the faulty power socket.

VES-0000420

VEHS, KURLA

THIRD

ATL LAB

RESHMA KAMTHE

NA

NETWORK

NETWORK ISSUE ON atl system

2024-10-10 13:43:34 pm

CLOSED

Sanjay wandre

issue with ip address

changed ip address to static.

na

NOT REQUIRED

0

Sanjay wandre

2024-10-10 13:45:56 pm

na

VES-0000418

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

PC no 22 Ms Access required licence key

2024-10-10 09:04:56 am

CLOSED

sanjay wandre

license issue with office 365.

reactivated ms office.

na

NOT REQUIRED

0

sanjay wandre

2024-10-10 11:18:12 am

na

VES-0000414

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

NETWORK

Internet is not working in computer 16

2024-10-09 08:20:58 am

CLOSED

Sanjay wandre

patch cord not connected on patch panel & switch side

new patch coard connected. patch panel to switch

NA

NOT REQUIRED

0

Sanjay wandre

2024-10-09 11:35:03 am

na

VES-0000412

VEHS, KURLA

GROUND

Library Room

mEGHA

8976867224

HARDWARE

sYSTEM DISPLAY ISSUE

2024-10-08 15:08:39 pm

CLOSED

Sanjay wandre

display issue

clean ram and restarted the system. issue resolved

NA

NOT REQUIRED

0

Sanjay wandre

2024-10-09 11:33:36 am

na

VES-0000404

VEHS, KURLA

THIRD

312,313,314

VEhs

8976867224

HARDWARE

Pannel to be fixed in the classrooms

2024-10-07 17:14:26 pm

CLOSED

Sanjay wandre

Due to water leakage panels were shifted to atl room

Fixed 3 panels in the classrooms 312,313,314

na

NOT REQUIRED

0

Sanjay wandre

2024-10-07 17:15:41 pm

na

VES-0000400

VEHS, KURLA

GROUND

Pranati Mitra

8591983696

BIO-METRIC

Public holidays not showing in the bio-metric

2024-10-05 13:38:37 pm

CLOSED

Sanjay wandre

need to update publice holiday on essl & some changes in emp time

done required change and updated public holidays

na

NOT REQUIRED

0

Sanjay wandre

2024-10-05 14:35:02 pm

VES-0000395

VEHS, KURLA

GROUND

VEHS BIOMETRIC MACHINE

sONALI SAWANT

8591983696

BIO-METRIC

need to add new appointed teacher on biometric system

2024-10-04 09:55:50 am

CLOSED

Sanjay wandre

new to update new user on biometric system

updated new usr on essl and biometric system

NA

NOT REQUIRED

0

Sanjay wandre

2024-10-09 11:42:13 am

NA

VES-0000387

VEHS, KURLA

FIRST

COMPUTER LAB

SANJAY WANDRE

8976867224

SOFTWARE

fACING OFFICE INSTALLATION ISSUE

2024-10-01 11:16:25 am

CLOSED

Sanjay wandre

office installation issue

installed office

na

NOT REQUIRED

0

Sanjay wandre

2024-10-04 12:58:41 pm

na

VES-0000385

VEHS, KURLA

THIRD

ATL

pRIYA SHIRODKAR

NA

SOFTWARE

OFFICE ACTIVATION ISSUE

2024-10-01 11:03:35 am

CLOSED

sanjay wandre

office sign up issue

reactivated office

NOT REQUIRED

0

SANJAY WANDRE

2024-10-01 15:16:38 pm

reactivated office

VES-0000383

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

Automatic repair message displaying

2024-10-01 08:21:22 am

CLOSED

Sanjay wandre

os booting issue

checked hdd connection

na

NOT REQUIRED

0

Sanjay wandre

2024-10-01 16:55:57 pm

now system is working fine.

VES-0000382

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

HARDWARE

Computer no 12 not turning on

2024-10-01 08:20:25 am

CLOSED

sanjay wandre

Issue with HDD

rEPLACED HDD WITH SSD

NOT REQUIRED

0

SANJAY WANDRE

2024-10-01 15:14:04 pm

OLD HDD IS FAULTY. SSD USED FORM VEHS SSD

VES-0000380

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

Comp 28 ( 10 ) sing in required for word document

2024-09-27 08:22:18 am

CLOSED

Sanjay wandre

Microsoft office sign in issue faced

Reactivated the ms office

na

NOT REQUIRED

0

Sanjay wandre

2024-09-27 16:19:44 pm

Reactivated the ms office

VES-0000379

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

HARDWARE

COMP-37 some keyboard keys are not working

2024-09-27 07:53:58 am

CLOSED

Sanjay wandre

Checked some keys was not working.

keyboard Replaced

Used from stock

IN STOCK

0

Sanjay wandre

2024-09-27 16:17:43 pm

Keyboard replaced

VES-0000358

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

NETWORK

In some computer internet is not working

2024-09-03 08:24:01 am

CLOSED

Deepesh u bamaniya

switch lan port problem

change lan port in switch internet working

NOT REQUIRED

0

Deepesh U Bamaniya

2024-09-03 08:46:04 am

VES-0000354

VEHS, KURLA

THIRD

ATL lab

Nita javale

8422998474

NETWORK

Router not working

2024-08-30 08:41:48 am

CLOSED

Deepesh u bamaniya

Power adapter problem

replace new adapter wifi router working

NOT REQUIRED

0

Deepesh U Bamaniya

2024-08-30 09:15:58 am

VES-0000353

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

PC mode not coming in panel

2024-08-30 08:04:07 am

CLOSED

Windows os booting issue

Call logeed maxhub tata

NA

NOT REQUIRED

0

sANJAY wANDRE

2024-09-02 16:16:53 pm

Max hub technician resolved the issue. reset the os

VES-0000349

VEHS, KURLA

THIRD

312

Harshali Mallarap

9867844153

SOFTWARE

Maxhub panel pc mode not operating

2024-08-23 08:53:31 am

CLOSED

Windows os booting issue

Call logged to maxhub tata

NA

NOT REQUIRED

0

sANJAY wANDRE

2024-09-02 16:18:44 pm

Issue resolved by maxhub tata technician case id is 00099431

VES-0000316

VEHS, KURLA

THIRD

ATL lab, 215 and all class rooms

Harshali Mallarap

9867844153

SOFTWARE

Asking Microsoft product key if we open word or ppt

2024-07-26 11:04:08 am

CLOSED

sanjay wandre

microsoft office license issue

activation done

NOT REQUIRED

0

sanjay wandre

2024-08-07 13:16:18 pm

VES-0000315

VEHS, KURLA

GROUND

HM Cabin

Pranati Mitra

9825366490

CCTV

the CCTv Screen display not there since Morning.

2024-07-26 08:35:21 am

CLOSED

Deepesh bamaniya

Camera not visible

Refreshthe dvr camera

na

NOT REQUIRED

0

DEEPESH BAMANIYA

2024-07-26 13:52:52 pm

VES-0000307

VEHS, KURLA

GROUND

HM Cabin

Pranati Mitra

9825366490

CCTV

the CCTv Screen display not there since saturday.

2024-07-22 09:35:29 am

CLOSED

Deepesh u bamaniya

CCTV NOT SHOWING IN IVMS SOFTWARE

CHANGE dvr AND nvr GATEWAY

NOT REQUIRED

0

2024-07-23 12:49:43 pm

CAMERA IS WORKING NOW

VES-0000305

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

PC no 14 is not working

2024-07-18 08:31:06 am

CLOSED

deepesh u bamaniya

Windows problem

reinstall windows and softwares

NOT REQUIRED

0

deepesh u bamaniya

2024-07-18 12:21:35 pm

VES-0000289

VEHS, KURLA

FIRST

3rd Floor All classroom

Deepesh U Bamaniya

8689810944

HARDWARE

Due to power failure 3rd floor all classroom tv panels are not working

2024-07-06 09:19:42 am

CLOSED

Due to ups failure

power of all switches and tv panel shifted to directly to main power supply bypass the ups

NOT REQUIRED

0

Deepesh U Bamaniya

2024-07-06 12:20:50 pm

direct power given work on ups pending

VES-0000288

VEHS, KURLA

THIRD

All

Nita javale

8422998474

NETWORK

Internet not working

2024-07-06 08:04:04 am

CLOSED

Due to ups failure

power of all switches and tv panel shifted to directly to main power supply bypass the ups

NOT REQUIRED

0

Deepesh U Bamaniya

2024-07-06 12:28:51 pm

now all tv panel and switches are working properly on main power supply

VES-0000287

VEHS, KURLA

THIRD

All classes

Harshali Mallarap

9867844153

HARDWARE

Panel is not getting on no power supply to Maxhub

2024-07-06 07:37:31 am

CLOSED

Due to ups failure

power of all switches and tv panel shifted to directly to main power supply bypass the ups

NOT REQUIRED

0

Deepesh U Bamaniya

2024-07-06 12:30:25 pm

now all tv panel and switches are working properly on main power supply

VES-0000286

VEHS, KURLA

SECOND

215

Nirmala Maheshwari

8424850530

HARDWARE

Power supply is not working, issue in supply of electricity in panel.

2024-07-05 12:45:39 pm

CLOSED

Due to ups failure

power of all switches and tv panel shifted to directly to main power supply bypass the ups

NOT REQUIRED

0

Deepesh U Bamaniya

2024-07-06 12:16:51 pm

now all tv panel and switches are working properly on main power supply

VES-0000279

VEHS, KURLA

GROUND

HM Cabin

Pranati Mitra

9825366490

NETWORK

the CCTv Screen display is not working propely. display is inturrupted maximum time.

2024-07-03 09:38:08 am

CLOSED

IVMS SOFTWARE ISSUE

SOMETIMES IVMS SOFTWARE NOT FATECHING DATA. NEED TO RESTART SOFTWARE OR REOPEN CAMERA

NA

NOT REQUIRED

0

SANJAY WANDRE

2024-07-03 10:58:58 am

eXPLAINED TO pRINCIPAL MADAM RELATED SOFTWARE ISSUE.

VES-0000278

VEHS, KURLA

THIRD

All class room

Harshali Mallarap

9867844135

NETWORK

Net is down from 3 days

2024-07-03 07:41:38 am

CLOSED

there was issue on 1sr floor network switch configuration.

reconfigured port required port and done tagging

na

NOT REQUIRED

0

SANJAY WANDRE

2024-07-03 10:55:03 am

RECONFIGURED PORT REQUIRED PORT AND DONE TAGGING

VES-0000272

VEHS, KURLA

GROUND

MRS SONALI SAWANT

0859198369

NETWORK

internet is not working FROM 03.00 PM

2024-06-28 15:11:53 pm

CLOSED

ISP CONNECTIVITY ISSUE

ISP RESOLVED FIBER ISSUE

NA

NOT REQUIRED

0

SANJAY WANDRE

2024-07-03 10:52:59 am

ISP RESOLVED FIBER ISSUE

VES-0000271

VEHS, KURLA

THIRD

215

Nirmala MAHESHWARI

8424850533

SOFTWARE

MICROSOFT office popup for product key. Unable to use power point

2024-06-28 11:38:02 am

CLOSED

Office license issue

reActivate license

na

NOT REQUIRED

0

sANJAY wANDRE

2024-08-10 14:49:10 pm

reActivate ms office license

VES-0000268

VEHS, KURLA

GROUND

MRS SONALI SAWANT

0859198369

NETWORK

internet is not working since morning 27th june 2024

2024-06-27 11:12:58 am

CLOSED

sanjay wandre

nwt is not working.

resolved issue by isp

na

NOT REQUIRED

0

central team

2024-06-27 14:24:49 pm

net is working. now isp resolved issue.

VES-0000262

VEHS, KURLA

FIRST

Computer lab

Nita javale

8422998474

SOFTWARE

Computer not turning on

2024-06-25 08:09:24 am

CLOSED

sanjay wandre

Hdd was not detecting.

Checked the Hdd connection and fixed the same.

not required

NOT REQUIRED

0

sanjay wandre

2024-06-25 08:36:02 am

VES-0000261

VEHS, KURLA

THIRD

ATL

JAI SIR

9768327745

HARDWARE

PANNEL NOT POWER UP

2024-06-24 13:12:33 pm

CLOSED

Demo call logged at training session

DEMO CALL LOGGED AT TRAINING SESSION

NOT REQUIRED

0

sanjay wandre

2024-06-25 07:25:21 am

DEMO CALL LOGGED AT TRAINING SESSION

VES-0000258

VEHS, KURLA

GROUND

HM Cabin

Pranati Mitra

9825366490

NETWORK

The cable connected to the CCTv Screen is not working propely. Daily morning when switched on it shows weak signal. After sanjay sir make the chages then the dipslay is seen.

2024-06-22 09:29:20 am

CLOSED

LOosed connetivity between TV and system

Refixed vga cable

not required

NOT REQUIRED

0

sanjay wandre

2024-06-26 11:24:08 am

Closed call after verified by principal madam