TECHNICAL ISSUES ACROSS VES COLLEGE OF PHARMACY

CALL NO. INSTITUTE FLOOR NO. ROOM NO. COMPLAINT-RAISED BY MOBILE NO. COMPLAINT-TYPE COMPLAINT-DETAILED CALL OPEN DATE-TIME CALL STATUS CALL ATTEND BY ACTUL PROBLEM FACED ACTION TAKEN MATERIAL REQUIRED MATERIAL AVAILABILITY MATERIAL COST CALL COMPLETED BY CALL RESOLUTION TIME REMARK

VES-0000488

VESCOP

SECOND

205A

Kajol khandagale

9167034712

HARDWARE

Computer not working

2024-12-18 16:42:46 pm

CLOSED

Kajol

Os crashed

Harddisk Formatted

NOT REQUIRED

0

Kajol

2024-12-18 16:49:37 pm

VES-0000454

VESCOP

GROUND

Gayatri

9967343975

SOFTWARE

CPU not working

2024-11-11 15:01:05 pm

CLOSED

Kajol

Ram Error

Ram Cleaned

no

NOT REQUIRED

0

Kajol

2024-12-18 16:47:37 pm

VES-0000093

VESCOP

SIXTH

606

kajol

9167034712

HARDWARE

PRINTER IS NOT ACCESS IN NETWORK

13/03/2023 9:41

CLOSED

PRAVIN & SUDHIR

PRINTER IS NOT ACCESS IN NETWORK

PRINTER IP CONFIGURATION PART CREATED PROPERLY

NO

NOT REQUIRED

0

PRAVIN & SUDHIR

13/03/2023 9:43

PRINTER IS WORKING PROPERLY IN NETWORK

VES-0000092

VESCOP

SIXTH

606

kajol

9167034712

NETWORK

SOPHOS WIFI INSTALLATION

13/03/2023 9:38

CLOSED

sophos wifi is not connected

add sophos ap in sophos firewall properly

NO

NOT REQUIRED

0

13/03/2023 9:46

wifi is working properly in room no.606

VES-0000006

VESCOP

GROUND

1

Bapusaheb

9552959100

CCTV

in Principal Madam Cabin room no 1CCtv camera not seen from dvr 1 to dvr 6

24/01/2023 10:44

CLOSED

PRAVIN

NETWORK ISSUE

VLAN restored properly

NO

NOT REQUIRED

0

pravin

18/03/2023 12:59

all cctv cameras are displayed on screen properly