| CALL NO. |
INSTITUTE |
FLOOR NO. |
ROOM NO. |
COMPLAINT-RAISED BY |
MOBILE NO. |
COMPLAINT-TYPE |
COMPLAINT-DETAILED |
CALL OPEN DATE-TIME |
CALL STATUS |
CALL ATTEND BY |
ACTUL PROBLEM FACED |
ACTION TAKEN |
MATERIAL REQUIRED |
MATERIAL AVAILABILITY |
MATERIAL COST |
CALL COMPLETED BY |
CALL RESOLUTION TIME |
REMARK |
VES-0000600 |
TULSI TECHNICAL INSTITUTE |
SECOND |
203 |
Mr. Sanjay Rajgurao |
9029235164 |
SOFTWARE |
Internet not working |
2025-04-29 09:01:08 am |
CLOSED |
Deepesh u Bamaniya |
No Internet in desktop pc |
Change Lan ip address or vlan internet working fine |
|
NOT REQUIRED |
0 |
deepesh u bamaniya |
2025-04-29 10:37:44 am |
|
VES-0000578 |
TULSI TECHNICAL INSTITUTE |
SECOND |
203 |
Mr. Sanjay Rajgurao |
9029235164 |
SOFTWARE |
Internet not working |
2025-04-01 08:19:41 am |
CLOSED |
Deepesh U Bamaniya |
internet not working |
replaced cat6 cable internet working fine |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2025-04-23 12:36:14 pm |
|
VES-0000525 |
TULSI TECHNICAL INSTITUTE |
SECOND |
203 |
Mr. Sanjay Rajgurao |
9029235164 |
SOFTWARE |
Desktop Hang and Window Problem |
2025-01-30 12:04:31 pm |
CLOSED |
Deepesh U Bamaniya |
desktop pc hang |
reinstalled windows and all software pc working fine |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2025-02-13 15:28:47 pm |
|
VES-0000512 |
TULSI TECHNICAL INSTITUTE |
THIRD |
302 |
MRS.LOVELY THOMAS |
9892670155 |
SOFTWARE |
Micro soft office 365 is not working. |
2025-01-21 11:01:36 am |
CLOSED |
Deepesh U Bamaniya |
Office 365 activation problem |
activate office 365 microsoft 365 working fine |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2025-02-13 15:27:40 pm |
|
VES-0000511 |
TULSI TECHNICAL INSTITUTE |
SECOND |
202 |
PALLAVI N PAIK |
9820840091 |
SOFTWARE |
Compuetr lab Maintance for hsc board exam |
2025-01-17 12:07:29 pm |
CLOSED |
Deepesh U Bamaniya |
Lab Computers not working |
lab computers are working fine |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2025-01-27 14:59:19 pm |
|
VES-0000496 |
TULSI TECHNICAL INSTITUTE |
SECOND |
201 |
Sanjay Rajgurao |
9029235164 |
SOFTWARE |
Printer Not Working |
2025-01-04 10:16:40 am |
CLOSED |
Deepesh U Bamaniya |
printer driver not installed in desktop pc |
downoad printer drivers and installed printer drivers printer working fines |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2025-01-06 11:30:45 am |
|
VES-0000460 |
TULSI TECHNICAL INSTITUTE |
SECOND |
Principal cabin |
V S Prasad |
9820499899 |
HARDWARE |
CCTV Desktop not working |
2024-11-16 10:49:59 am |
CLOSED |
Deepesh U Bamaniya |
No power in cctv desktop pc |
Replace smps desktop pc working fine |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2024-11-16 16:14:59 pm |
|
VES-0000403 |
TULSI TECHNICAL INSTITUTE |
GROUND |
Office |
SHERLY JOSE |
9819058260 |
SOFTWARE |
New SSD |
2024-10-07 15:33:29 pm |
CLOSED |
Deepesh U Bamaniya |
|
installed new ssd windows 10 and all softwares |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2024-10-09 13:50:44 pm |
|
VES-0000389 |
TULSI TECHNICAL INSTITUTE |
GROUND |
|
Sherly Jose |
9819058260 |
SOFTWARE |
TDS software not working. |
2024-10-01 11:29:07 am |
CLOSED |
ANIKET |
SOFTWARE ISSUE FACED |
SOFTWARE REINSTALLATION |
NA |
NA |
0 |
ANIKET |
|
WORKING |
VES-0000388 |
TULSI TECHNICAL INSTITUTE |
GROUND |
|
Sherly Jose |
9819058260 |
SOFTWARE |
1) TALLY NOT WORKING |
2024-10-01 11:19:50 am |
CLOSED |
ANIKET |
SOFTWARE REINSTALLATION |
SOFTWARE REINSTALLATION |
NA |
NA |
0 |
ANIKET |
|
WORKING |
VES-0000265 |
TULSI TECHNICAL INSTITUTE |
SECOND |
202 |
Aniket |
9082076413 |
SOFTWARE |
installation of microsoft office needed in new laptops |
2024-06-26 11:34:39 am |
CLOSED |
Aniket |
need to install microsoft office in new laptops |
microsoft office installed in new laptops |
no |
NOT REQUIRED |
0 |
Aniket |
2024-07-04 11:55:17 am |
Also install some basics software in laptops |
VES-0000260 |
TULSI TECHNICAL INSTITUTE |
GROUND |
0 |
Aniket |
9082076413 |
NETWORK |
Ground floor wifi router is not working properly. |
2024-06-24 13:02:21 pm |
CLOSED |
Aniket |
wifi is not working |
re configure the wifi and then connect |
no |
NOT REQUIRED |
0 |
aniket |
2024-06-28 14:59:21 pm |
Wifi is working now. |