| CALL NO. |
INSTITUTE |
FLOOR NO. |
ROOM NO. |
COMPLAINT-RAISED BY |
MOBILE NO. |
COMPLAINT-TYPE |
COMPLAINT-DETAILED |
CALL OPEN DATE-TIME |
CALL STATUS |
CALL ATTEND BY |
ACTUL PROBLEM FACED |
ACTION TAKEN |
MATERIAL REQUIRED |
MATERIAL AVAILABILITY |
MATERIAL COST |
CALL COMPLETED BY |
CALL RESOLUTION TIME |
REMARK |
VES-0000501 |
SVPPS, KURLA |
SECOND |
COMPUTER LAB |
sima teacher |
8976867224 |
HARDWARE |
system not starting |
2025-01-07 14:57:10 pm |
CLOSED |
Sanjay wandre |
system was restarting. |
checked power connection of smps and motherboard. |
na |
NOT REQUIRED |
0 |
Sanjay wandre |
2025-01-07 15:00:15 pm |
|
VES-0000464 |
SVPPS, KURLA |
SECOND |
COMPUTER LAB |
conputer teacher |
8976867224 |
HARDWARE |
system power issue |
2024-11-18 14:19:04 pm |
CLOSED |
|
power issue noticed |
reconnected power connections on motherboard. issue resolved. |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-11-18 14:20:42 pm |
|
VES-0000452 |
SVPPS, KURLA |
GROUND |
admin office |
Shailaja |
8976867224 |
HARDWARE |
desktp[ system Power issue |
2024-11-09 15:45:13 pm |
CLOSED |
Sanjay wandre |
smps not working |
replaced smps sr no 1901057001917 |
yes |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-11-09 15:50:44 pm |
|
VES-0000444 |
SVPPS, KURLA |
GROUND |
Admin Office |
Pranali |
8976867224 |
SOFTWARE |
required Attendance of pooja wadhwa |
2024-10-21 15:52:49 pm |
CLOSED |
Sanjay wandre |
equired Attendance of pooja wadhwa |
given Attendance report of pooja wadhwa and given to principal madam from oct-23 to till date |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-21 16:15:48 pm |
na |
VES-0000434 |
SVPPS, KURLA |
GROUND |
Admin Office |
neha |
9820534719 |
HARDWARE |
paper jan in network printer |
2024-10-16 12:39:41 pm |
CLOSED |
Sanjay wandre |
paper jammed in the lower tray |
removed jammed paper |
na |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-16 12:41:37 pm |
|
VES-0000425 |
SVPPS, KURLA |
SECOND |
206 |
Bindu |
8976867224 |
SOFTWARE |
wallpaper image need to set on pannel |
2024-10-11 14:04:31 pm |
CLOSED |
Sanjay wandre |
wallpaper set up issue on pannel |
explaied to teacher how to download, and apply wallpaper on pannel |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-11 14:12:57 pm |
na |
VES-0000424 |
SVPPS, KURLA |
SECOND |
205 |
sangeeta |
8976867224 |
SOFTWARE |
wallpaper image need to set on pannel |
2024-10-11 14:02:09 pm |
CLOSED |
Sanjay wandre |
wallpaper image set up issue |
showed to teacher how to download, save and set wallpaper on pannel |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-11 14:06:06 pm |
|
VES-0000416 |
SVPPS, KURLA |
FIRST |
Nursery office |
Neha sanghavi |
9820534719 |
SOFTWARE |
saved Folders |
2024-10-09 10:49:32 am |
CLOSED |
Sanjay wandre |
user profile issue on windows system |
created new user and restored old invisible data form desktop to D drive. |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-09 11:38:23 am |
na |
VES-0000415 |
SVPPS, KURLA |
FIRST |
Nursery Office |
neha sanghavi |
9820534719 |
SOFTWARE |
new email id to be created for kurla nursery |
2024-10-09 10:09:23 am |
CLOSED |
Sanjay wandre |
new email id to be created for kurla nursery. |
created new emai id for kurla nursery |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-09 11:37:09 am |
na |
VES-0000283 |
SVPPS, KURLA |
SECOND |
202 |
Pooja tandel |
9773769556 |
HARDWARE |
Cpu is not working |
2024-07-04 13:42:58 pm |
CLOSED |
|
no power on cpu |
CPU Power button issue solved |
|
NOT REQUIRED |
0 |
Deepesh U Bamaniya |
2024-07-06 12:35:52 pm |
|