| CALL NO. |
INSTITUTE |
FLOOR NO. |
ROOM NO. |
COMPLAINT-RAISED BY |
MOBILE NO. |
COMPLAINT-TYPE |
COMPLAINT-DETAILED |
CALL OPEN DATE-TIME |
CALL STATUS |
CALL ATTEND BY |
ACTUL PROBLEM FACED |
ACTION TAKEN |
MATERIAL REQUIRED |
MATERIAL AVAILABILITY |
MATERIAL COST |
CALL COMPLETED BY |
CALL RESOLUTION TIME |
REMARK |
VES-0000493 |
VESIT |
THIRD |
305,304,307,308,309,310 |
bala |
8850327153 |
NETWORK |
need sophos access point to be configured and added in sophos controller |
2025-01-02 14:29:50 pm |
CLOSED |
Yogesh V |
SOPHOS access point configure |
SOPHOS access point configure THROUGH SOPHOS FIREWALL |
No |
NOT REQUIRED |
0 |
yogesh v |
2025-01-03 12:17:23 pm |
SOPHOS access point configure DONE |
VES-0000479 |
VESIT |
FIRST |
506 |
Dnyanadev |
9664662889 |
NETWORK |
Unplugged connection |
2024-12-05 10:40:58 am |
CLOSED |
Bala |
Rj 45 broken |
Crimped |
Rj 45 |
IN STOCK |
0 |
Dnyanadev |
2024-12-05 10:45:50 am |
Done |
VES-0000200 |
VESIT |
GROUND |
002 |
PRAVIN |
9821265165 |
HARDWARE |
TESTING |
2023-12-17 21:33:56 pm |
CLOSED |
PRAVIN |
software testing |
software testing |
nA |
NOT REQUIRED |
0 |
SOFTWARE IS WORKING PROPERLY |
2024-03-01 10:15:42 am |
NA |
VES-0000199 |
VESIT |
GROUND |
003 |
l.s. vISHWAKARMA |
8356907177 |
CCTV |
cameras not working dvr showing no video |
2023-11-22 15:08:40 pm |
CLOSED |
SUDHIR TAMBE |
POWER SMPS ISSUE |
CHANGED POWER SMPS |
16 CH ERD 12V POWER SMPS 02 Nos. |
IN STOCK |
0 |
SUDHIR |
2023-11-28 14:23:13 pm |
ALL CAMERAS ARE WORKING PROPERLY |
VES-0000198 |
VESIT |
THIRD |
304 |
Bala |
8850327153 |
NETWORK |
no internet in staff vlan |
2023-11-22 13:25:45 pm |
CLOSED |
PRAVIN |
VMWARE Software Boroadcasting issue |
disabled vmware from Ap room 304 systems |
nA |
NOT REQUIRED |
0 |
PRAVIN |
2023-11-25 10:39:18 am |
Network working proper after disabled vmware |
VES-0000124 |
VESIT |
FLOOR NO. |
301 |
BALA SIR |
9594269282 |
TYPE |
NETWORK POITS NOT WORKING |
06/04/2023 10:17 |
CLOSED |
SANDIP VADAYE |
2 network poits not working |
lab 301 network poits panching and testing |
|
NOT REQUIRED |
0 |
SANDIP VADAYE |
06/04/2023 10:19 |
NETWOK IS WORKING PROPERLY |
VES-0000029 |
VESIT |
FOURTH |
411 |
Mrs. geeta |
9821265165 |
NETWORK |
INTERNET IS NOT WORKING |
06/02/2023 11:06 |
CLOSED |
PRAVIN |
network cable unplugged |
resolved |
NO |
NOT REQUIRED |
0 |
PRAVIN |
2023-02-07 13:21:28 pm |
network is working properly |