| CALL NO. |
INSTITUTE |
FLOOR NO. |
ROOM NO. |
COMPLAINT-RAISED BY |
MOBILE NO. |
COMPLAINT-TYPE |
COMPLAINT-DETAILED |
CALL OPEN DATE-TIME |
CALL STATUS |
CALL ATTEND BY |
ACTUL PROBLEM FACED |
ACTION TAKEN |
MATERIAL REQUIRED |
MATERIAL AVAILABILITY |
MATERIAL COST |
CALL COMPLETED BY |
CALL RESOLUTION TIME |
REMARK |
VES-0000458 |
VEPPS, KURLA |
SECOND |
COMPUTER LAB |
system booting issue |
8976867224 |
HARDWARE |
system startup issue |
2024-11-13 14:24:58 pm |
CLOSED |
Sanjay wandre |
system boot issue |
old hdd was faulty. replaced hdd |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-11-13 15:24:16 pm |
|
VES-0000457 |
VEPPS, KURLA |
SECOND |
COMPUTER LAB |
Umesh Sir |
8976867224 |
HARDWARE |
system not power up |
2024-11-13 14:23:57 pm |
CLOSED |
Sanjay wandre |
there was issue with smps. |
smps was faulty. replaced smps. |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-11-13 15:22:27 pm |
|
VES-0000407 |
VEPPS, KURLA |
SECOND |
COMPUTER LAB |
Umesh sir |
8976867224 |
HARDWARE |
need to reconnect two desktop systems |
2024-10-07 17:22:50 pm |
CLOSED |
Sanjay wandre |
DESKTOP SYSTEMS DISCONNECTED |
RECONNECTED TWO DESKTOP SYSTEMS. |
NA |
NOT REQUIRED |
0 |
Sanjay wandre |
2024-10-07 17:24:11 pm |
DUE TO AC UNIT INSTALLATION TWO DESKTOP SYSTEMS WERE REMOVED FOR LOCATION. |
VES-0000386 |
VEPPS, KURLA |
SECOND |
COMPUTER LAB |
UMESH SIR |
NA |
SOFTWARE |
gOOGLE TOOL NOT WORKING |
2024-10-01 11:06:39 am |
CLOSED |
SANJAY |
FIREWALL ISSUE |
CHANGE FIREWALL POLICY BY CENTRALISED |
NA |
NA |
0 |
CENTRALISED |
|
WORKING |
VES-0000302 |
VEPPS, KURLA |
GROUND |
HM Cabin |
Pranati Mitra |
9825366490 |
NETWORK |
No internet in Kurla complex from last 1 hour |
2024-07-12 14:27:29 pm |
CLOSED |
deepesh u bamaniya |
fiber cut issue |
isp person resolved fiber issue |
|
NOT REQUIRED |
0 |
deepesh u bamaniya |
2024-07-18 12:24:56 pm |
|
VES-0000292 |
VEPPS, KURLA |
GROUND |
ADMIN OFFICE |
bhakti |
8591983695 |
HARDWARE |
replace DESKTOP |
2024-07-06 12:51:53 pm |
CLOSED |
SANJAY |
DESKTOP ISSUE |
REPLACED DESKTOP FORM LAB |
NA |
NA |
0 |
SANJAY |
|
LAB DESKTOP WORKING PROPERLY |
VES-0000280 |
VEPPS, KURLA |
GROUND |
ADMIN OFFICE |
SHRADDHA |
8591983695 |
SOFTWARE |
INSTALLATION OF TDS SOFTWARE IN NEW SYSTEM |
2024-07-03 15:35:08 pm |
CLOSED |
SANJAY |
INSTALLATION |
INSTALLED SOFTWARE AS PER REQUIREMENT |
NA |
NA |
0 |
SANJAY |
|
|