|
VES-0000293
|
VESASC
|
GROUND
|
Principal Cabin
|
Satish hingse
|
CCTV
|
Last three days cctv not working
|
31/07/2024 11:17
|
Nitin
|
ivms software issue and os takes much time to load
|
install new ssd 256gb and install softwares
|
ssd
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 15:04:13 pm
|
CLOSED
|
working properly
|
satish.hingse@ves.ac.in
|
|
VES-0000323
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
CCTV
|
5th floor cctv footage not showing last two days
|
30/08/2024 11:18
|
Nitin
|
network switched not working
|
sends for replacement
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 15:17:02 pm
|
CLOSED
|
now working cctv and access point also
|
satish.hingse@ves.ac.in
|
|
VES-0000319
|
VESASC
|
FIFTH
|
Staff Room
|
Satish hingse
|
CCTV
|
5th floor cctv all cameras not working
|
29/08/2024 11:23
|
Nitin
|
recording fails
|
on restart nvr problem solved
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 15:00:29 pm
|
CLOSED
|
cctv recording for 5th floor working properly
|
satish.hingse@ves.ac.in
|
|
VES-0000317
|
VESASC
|
FIFTH
|
Staff Room
|
Satish hingse
|
NETWORK
|
Wifi not working in staff room
|
28/08/2024 10:35
|
Nitin
|
network switched not working
|
sends for replacement
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 15:08:51 pm
|
CLOSED
|
now working cctv and access point also
|
satish.hingse@ves.ac.in
|
|
VES-0000534
|
VESASC
|
GROUND
|
Principal Cabin
|
Satish hingse
|
CCTV
|
Some cctv CAMERA NOT WORKING IN PRICIPAL CABIN
|
26/03/2025 10:36
|
Sudhir
|
CAMERA NOT WORKING
|
BNC CONNECTOR CHANGED
|
BNC CONNECTOR
|
IN STOCK
|
0
|
Sudhir
|
08/05/2025 12:11
|
CLOSED
|
CAMERA WORKING PROPERLY
|
satish.hingse@ves.ac.in
|
|
VES-0000533
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
NETWORK
|
Internet slow problem
|
25/03/2025 10:57
|
Yogesh
|
ISP ISSUE ( B PRIMO)
|
BYPASS B PRIMOS ISP
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:11
|
CLOSED
|
ADMIN OFFICE INTERNET WORKING PROPERLY
|
satish.hingse@ves.ac.in
|
|
VES-0000561
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
NETWORK
|
Wifi not working last two days
|
24/04/2025 11:04
|
Yogesh
|
WIFI NOT WORKING
|
WIFI RECONFIGURED
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:24
|
CLOSED
|
WIFI WORKING PROPERLY
|
satish.hingse@ves.ac.in
|
|
VES-0000532
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
NETWORK
|
Internet slow problem
|
24/03/2025 12:44
|
Yogesh
|
ISP ISSUE ( B PRIMO)
|
BYPASS B PRIMOS ISP
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:09
|
CLOSED
|
ADMIN OFFICE INTERNET WORKING PROPERLY
|
satish.hingse@ves.ac.in
|
|
VES-0000622
|
VESASC
|
GROUND
|
Admin office
|
Ankita majukar
|
SOFTWARE
|
Tally login problem
|
23/06/2025 10:49
|
Pravin
|
Tally data open problem due to Upgraded tally from 6.0 to 6.1
|
Setting Changes done now tally working properly
|
|
NOT REQUIRED
|
0
|
Pravin
|
23/06/2025 11:02
|
CLOSED
|
NOw Tally is working proper
|
ankita.majukar@ves.ac in
|
|
VES-0000560
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
NETWORK
|
Since mornining wifi not working - daily
|
23/04/2025 11:35
|
Yogesh
|
HIGH UTILIZATION NETWORK
|
DUE TO HIGH UTILIZATION IMPLEMENT CENTRALIZED POLICY
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:15
|
CLOSED
|
NETWORK STARTED AFTER RESTORING POLICY
|
satish.hingse@ves.ac.in
|
|
VES-0000221
|
VESASC
|
GROUND
|
OFFICE
|
Sw
|
HARDWARE
|
Printer problem
|
21/06/2024 10:22
|
Sudhakar
|
Printing is not working
|
Network switch off
|
|
NOT REQUIRED
|
0
|
Pravin
|
21/06/2024 10:26
|
CLOSED
|
Problem rectified
|
Suvarna Wani
|
|
VES-0001109
|
VESASC
|
GROUND
|
admin office
|
ratika bhatia
|
HARDWARE
|
Unable to print
|
2026-10-31 14:07:14 pm
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
ratika.bhatia@ves.ac.in
|
|
VES-0001108
|
VESASC
|
GROUND
|
Admin Office
|
Satish Hingse
|
SOFTWARE
|
3rd reminder essl software problem-bimetric report not genrated & admin office wifi not working
|
2026-10-31 11:37:10 am
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
satish.hingse@ves.ac.in
|
|
VES-0001104
|
VESASC
|
GROUND
|
Admin Office
|
Satish Hingse
|
SOFTWARE
|
2nd reminder wifi not working in admin office & essl software problem biometric report not genrate
|
2026-10-30 11:49:25 am
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
satish.hingse@ves.ac.in
|
|
VES-0001097
|
VESASC
|
FIRST
|
caproom
|
Seema Janbhare
|
HARDWARE
|
printer not working in caproom
|
2026-10-29 14:52:30 pm
|
Nitin
|
unable to print from neighbour pc
|
on examine both printer are in different vlan, on calling yogesh keep both pc are in same vlan
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 12:55:16
|
CLOSED
|
on keeping same vlan issue resolved and taken print from both pc shown
|
seema.janbhare@ves.ac.in
|
|
VES-0001094
|
VESASC
|
GROUND
|
Admin Office
|
Satish Hingse
|
SOFTWARE
|
wifi not woring in admin office last two days
|
2026-10-28 17:27:44 pm
|
Nitin
|
wifi not working
|
no power to the new sophos and that lan cable is checked with old device it works
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 13:01:07
|
CLOSED
|
no power to the new sophos, we need to take diffrent power adaptor or need to give connection from poe switch.
|
satish.hingse@ves.ac.in
|
|
VES-0001093
|
VESASC
|
GROUND
|
admin office
|
Manish Narang
|
HARDWARE
|
pm usha new monitor not working
|
2026-10-28 17:00:04 pm
|
Nitin
|
no power to monitor
|
raise a complaint in call centre on phone and engineer come and given REPLACEMENT of monitor now working
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 13:03:40
|
CLOSED
|
since that monitor in WARRANTY then i raise a complaint in call CENTER on phone and engineer come and given REPLACEMENT of monitor now working
|
manish.narang@ves.ac.in
|
|
VES-0001092
|
VESASC
|
GROUND
|
Admin Office
|
Nitin Tarmale
|
HARDWARE
|
Printer not working
|
2026-10-28 13:43:28 pm
|
Nitin
|
unable to print
|
actual printer was not available it was shifted to some another department because of EXAMINATION again i restore that printer to its actual location now issue RESOLVED
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 13:07:06
|
CLOSED
|
actual printer was not available it was shifted to some another department because of EXAMINATION again i restore that printer to its actual location now issue RESOLVED and printout also taken from same pc and printer.
|
nitin.tarmale@ves.ac.in
|
|
VES-0001091
|
VESASC
|
FIRST
|
Board Room
|
Nitin Tarmale
|
NETWORK
|
Wifi is not working
|
2026-10-28 13:42:34 pm
|
Nitin
|
no power to wifi device (router)
|
on checking all power switch in conference room found that mcb was triped , on cheking mcb box which is outside of that room then i turned it on issue resolved and provided 1 more wifi connection to that room ( i installed new sophos)
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 13:18:56
|
CLOSED
|
on checking all power switch in conference room i found that mcb was triped , on cheking mcb box which is outside of that room then i turned it on issue resolved and provided 1 more wifi connection to that room ( i installed new sophos )
|
nitin.tarmale@ves.ac.in
|
|
VES-0001090
|
VESASC
|
GROUND
|
Admin Office
|
satish.hingse
|
SOFTWARE
|
ESSL Software Problem / Biomatrix report not genrate ts & NTS
|
2026-10-28 11:42:39 am
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
satish.hingse@ves.ac.in
|
|
VES-0001062
|
VESASC
|
GROUND
|
admin office
|
Rohan Joshi
|
SOFTWARE
|
please change my name of institute from ves to vesasc in datacenter.ves.ac.in login
|
2026-10-23 09:43:57 am
|
Nitin
|
i dont receive any complaint on it desk
|
then i called yogesh sir may be he did
|
no
|
NOT REQUIRED
|
0
|
Yogesh
|
2026-10-30 13:28:01
|
CLOSED
|
now i m getting all the complaint call from rohan sir
|
rohan.joshi@ves.ac.in
|
|
VES-0001061
|
VESASC
|
GROUND
|
admin office
|
Rohan Joshi
|
HARDWARE
|
printer is not working
|
2026-10-23 09:42:49 am
|
Nitin
|
paper was jamded
|
Removed toner then removed jammed paper from roller issue resolved
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 13:22:06
|
CLOSED
|
Removed toner then removed jammed paper from roller issue resolved
|
rohan.joshi@ves.ac.in
|
|
VES-0001060
|
VESASC
|
GROUND
|
Admin Office
|
gaurav.dadlani
|
HARDWARE
|
unable to print
|
2026-10-23 09:13:25 am
|
Nitin
|
not able to print own pc
|
printer was not in network, on providing authentication details it works
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 12:51:39
|
CLOSED
|
on providing authentication details on network printer it works and printer was linked with satish sir pc
|
gaurav.dadlani@ves.ac.in
|
|
VES-0001055
|
VESASC
|
FOURTH
|
circulation desk
|
Aaditi Jadhav
|
SOFTWARE
|
i am not able to use ms office word, excel, powerpoint etc as it was not logged in on my pc when the new pc was set up
|
2026-10-22 11:38:06 am
|
Nitin
|
ms office not working
|
ms office 365 account provided
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-30 12:47:47
|
CLOSED
|
ms office 365 account provided and tested working fine
|
aaditi.jadhav@ves.ac.in
|
|
VES-0001047
|
VESASC
|
FIFTH
|
CAP ROOM
|
Neha Shinde
|
HARDWARE
|
Printer not working
|
2026-10-17 11:15:17 am
|
Nitin
|
PAper jam and toner issue
|
paper removed and toner replaced
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-23 09:03:01
|
CLOSED
|
paper removed and toner replaced
|
neha.shinde@ves.ac.in
|
|
VES-0001046
|
VESASC
|
THIRD
|
302
|
Mayuri Vaidya
|
CCTV
|
Suspect of copy case using a mobile phone of roll no.31 Medical microbiology paper dated 3rd October 2026 .Exam time 10.00 am to 11.30 am front angle of class 302. Complete footage from 10.00am to 11.30am
|
2026-10-17 08:57:35 am
|
Nitin
|
cctv footages require
|
provided all cctv footages as per requirment
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-23 09:05:40
|
CLOSED
|
provided all cctv footages of classroom 302 as per requirment
|
mayuri.vaidya@ves.ac.in
|
|
VES-0001044
|
VESASC
|
THIRD
|
302
|
Mayuri Vaidya
|
CCTV
|
Suspect of copy case
|
2026-10-16 15:46:13 pm
|
Nitin
|
cctv footages require
|
provided all cctv footages as per requirment
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-23 09:06:29
|
CLOSED
|
provided all cctv footages as per requirment
|
mayuri.vaidya@ves.ac.in
|
|
VES-0001041
|
VESASC
|
GROUND
|
Admin Office
|
Rohan Joshi
|
SOFTWARE
|
essl Software not working properly
|
2026-10-16 09:47:16 am
|
Nitin
|
essl Software not working properly
|
in browser i removed s from https after that it works and shown to rohan sir also
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-28 13:53:26
|
CLOSED
|
in browser i removed s from https after that it works and shown to rohan sir also, and told that if u found any difficulty then raise a ticket
|
rohan.joshi@ves.ac.in
|
|
VES-0001037
|
VESASC
|
SECOND
|
203
|
Priya Daniel
|
CCTV
|
We have a Suspicion that one of our students was involved in unfair means during the Semester V Theory exam conducted in that room from 9:30 am to 11:45 am. on 6th,8th,10th and 13th October 2026. Therefore we request you to please provide us the CCTV FOOTage for the mentioned duration and dates on urgent basis. THank you.
|
2026-10-15 15:49:44 pm
|
Nitin
|
require cctv footage for several days
|
provided all cctv as per require
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-23 09:04:42
|
CLOSED
|
provided all cctv footages as per requirment
|
priya.daniel@ves.ac.in
|
|
VES-0001034
|
VESASC
|
FIRST
|
Physics Department
|
Amit Karaval
|
HARDWARE
|
Computer is not working
|
2026-10-15 12:00:26 pm
|
Nitin
|
unable to boot
|
done setting in bios and set ssd drive as primary for boot manegar
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-15 13:40:55
|
CLOSED
|
done setting in bios and set ssd drive as primary for boot manegar
|
amit.karaval@ves.ac.in
|
|
VES-0001032
|
VESASC
|
SECOND
|
208
|
pragati mhatre
|
SOFTWARE
|
intalation of ms offes and bakcedof old harddisk in my new computer
|
2026-10-15 09:45:14 am
|
Nitin
|
unable to backup, drive is not readable
|
removed ssd and tried on anothe computer but ssd not working
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-15 13:04:02
|
CLOSED
|
removed ssd and tried on another computer but ssd not working, tried with the help of 2.5 external casing.but not useful
|
pragati.mhatre@ves.ac.in
|
|
VES-0001027
|
VESASC
|
SECOND
|
203
|
Priya Daniel
|
CCTV
|
We have a Suspicion that one of our students was involved in unfair means during the Semester V Theory exam conducted in that room from 9:30 am to 11:45 am. on 3rd October, 2026. There fore we request you to please provide us the CCTV FOOTage for the mentioned duration and date on urgent basis. THank you.
|
2026-10-14 10:50:03 am
|
Nitin
|
require cctv footage
|
provided and mailed to priya madam
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-15 16:25:26
|
CLOSED
|
provided and mailed to priya madam
|
priya.daniel@ves.ac.in
|
|
VES-0001023
|
VESASC
|
GROUND
|
admin office
|
nitin.kachale
|
NETWORK
|
http://esslcloud.com/ves/ is not responding please resolve as soon as possible
|
2026-10-13 15:50:56 pm
|
Nitin
|
unable to load websites
|
removed letter s frrom https t0 http
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-14 10:28:36
|
CLOSED
|
removed letter s from https t0 http, then its working
|
nitin.kachale@ves.ac.in
|
|
VES-0001020
|
VESASC
|
SEVENTH
|
703 staffroom
|
Swapnil Sonawane
|
HARDWARE
|
Printing issue
|
2026-10-13 14:48:41 pm
|
Nitin
|
getting black print on the paper
|
removed exiting toner and clean printer from inside
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-14 10:30:18
|
CLOSED
|
removed exiting toner and clean printer from inside,new provided toner
|
swapnil.sonawane@ves.ac.in
|
|
VES-0001015
|
VESASC
|
SECOND
|
208
|
pragati mhatre
|
HARDWARE
|
computer is not working
|
2026-10-12 16:26:39 pm
|
Nitin
|
shows black screen
|
removed ram and cleaned, changes the position of ram from slot
|
yes
|
IN STOCK
|
0
|
Nitin
|
2026-10-14 10:32:32
|
CLOSED
|
drop a mail regarding requirement of new cpu
|
pragati.mhatre@ves.ac.in
|
|
VES-0001014
|
VESASC
|
FIRST
|
Physics Department
|
Amit Karaval
|
HARDWARE
|
Pc is not working phycom-32
|
2026-10-12 15:06:59 pm
|
Nitin
|
cpu not working
|
open the cabinet and clean the ram issue resolved
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-12 15:42:19
|
CLOSED
|
open the cabinet and clean the ram issue resolved
|
amit.karaval@ves.ac.in
|
|
VES-0001013
|
VESASC
|
FIRST
|
Physics Department
|
Amit Karaval
|
HARDWARE
|
Pc is not working phycom-32
|
2026-10-12 15:05:41 pm
|
Nitin
|
getting beep sound
|
open the cabinet and clean the ram issue resolved
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-12 15:44:03
|
CLOSED
|
open the cabinet and clean the ram issue resolved
|
amit.karaval@ves.ac.in
|
|
VES-0001012
|
VESASC
|
SECOND
|
213
|
kiran ghosh
|
CCTV
|
require cctv footages for 05th, 7th, 9th october, 2026 from 10am -12pm of room no.213 main building as students was allegedly copying in all papers but was caught only in 1
|
2026-10-12 14:00:10 pm
|
Nitin
|
cctv footage requirement
|
provided and shown to kiran madam
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-15 13:01:19
|
CLOSED
|
provided cctv footages and shown to kiran madam and student found copy by using smartwatch
|
kiran.ghosh@ves.ac.in
|
|
VES-0001008
|
VESASC
|
SEVENTH
|
Staff room
|
Pritish Chatterjee
|
HARDWARE
|
Printer toner low
|
2026-10-12 08:14:06 am
|
Nitin
|
toner empty
|
replaced toner
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-12 15:43:43
|
CLOSED
|
provided refilled toner issue resolved
|
pritish.chatterjee@ves.ac.in
|
|
VES-0001007
|
VESASC
|
FOURTH
|
Reading Counter
|
Aaditi Jadhav
|
HARDWARE
|
Light is blinking
|
2026-10-10 10:26:17 am
|
Nitin
|
cfl light is blinking
|
told to susai
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-16 11:10:18
|
CLOSED
|
when he is free then will visit library
|
aaditi.jadhav@ves.ac.in
|
|
VES-0001004
|
VESASC
|
FOURTH
|
Librarian office & Circulation desk
|
Aaditi Jadhav
|
HARDWARE
|
Printer is not working properly
|
2026-10-09 15:15:41 pm
|
Nitin
|
Unable to locate printer
|
reinstall printer drivers
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-12 15:46:04
|
CLOSED
|
on reinstallation issue solved
|
aaditi.jadhav@ves.ac.in
|
|
VES-0001003
|
VESASC
|
FIRST
|
109 IT LAB
|
Sudhakar Uthirapandy
|
NETWORK
|
the given shopos device is also shows red light not working
|
2026-10-09 14:24:19 pm
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0001001
|
VESASC
|
FIRST
|
Physics Department
|
Amit Karaval
|
SOFTWARE
|
Microsoft office is not working
|
2026-10-09 13:05:52 pm
|
Nitin
|
licence missing
|
provided licence a/c as vesasc260
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-10 09:45:22
|
CLOSED
|
vesasc260@ves613.onmicrosoft.com
|
amit.karaval@ves.ac.in
|
|
VES-0000997
|
VESASC
|
SECOND
|
annex computer lab
|
nitin kachale
|
CCTV
|
require urgently one camera installation in lab bcoz of examination
|
2026-10-09 10:26:19 am
|
Sudhir
|
Cat 6 cable laying has been completed for the CCTV cameras in the Computer Lab on the 2nd floor of the NMMS Building.
|
At Campus 1, NMMS Building, 2nd Floor Computer Lab, a new Hikvision IP dome camera was installed. One RJ45 connector was crimped, and cable connectivity was checked. The camera was tested and is working properly. The new Computer Lab camera was added to the Ground Floor Canteen NVR with the help of Mr. Onkar, and the camera angle was adjusted.
|
|
IN STOCK
|
0
|
Sudhir
|
2026-10-09 14:30:45
|
CLOSED
|
|
nitin.kachale@ves.ac.in
|
|
VES-0000986
|
VESASC
|
FIRST
|
109 IT LAB
|
Sudhakar Uthirapandy .
|
NETWORK
|
Network switch need to be configured
|
2026-10-08 09:08:41 am
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000981
|
VESASC
|
SIXTH
|
601b
|
nitin kachale
|
HARDWARE
|
Interactive panel is not working
|
2026-10-07 10:22:55 am
|
Nitin
|
showing power indication but not tourning on
|
raise a complaint via phone to trueview person
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-07 10:26:35
|
CLOSED
|
not turning on by remote and tried another way also not working
|
nitin.kachale@ves.ac.in
|
|
VES-0000976
|
VESASC
|
FOURTH
|
library
|
nitin.kachale
|
SOFTWARE
|
https://www.srels.org/ websites are not working (opens sophos page )
|
2026-10-06 16:08:03 pm
|
Nitin
|
not opening
|
called to yogesh sir and done
|
no
|
NOT REQUIRED
|
0
|
Yogesh
|
2026-10-07 11:14:50
|
CLOSED
|
issue resolved and site is working but slow
|
nitin.kachale@ves.ac.in
|
|
VES-0000975
|
VESASC
|
FOURTH
|
406
|
nitin kachale
|
CCTV
|
cameras are not visble on principal madam cabin screen
|
2026-10-06 16:01:07 pm
|
Nitin
|
no power to the nvr
|
on swaping the power nvr1 to nvr2 then that nvr works
|
12v 5amp power supply
|
REQUIRED TO PURCHASE
|
0
|
Nitin
|
2026-10-09 10:16:32
|
CLOSED
|
power supply installed
|
nitin.kachale@ves.ac.in
|
|
VES-0000974
|
VESASC
|
FIRST
|
109 IT LAB
|
Sudhakar Uthirapandy .
|
NETWORK
|
IT Dpt 109 room no. lab Wifi Not
|
2026-10-06 13:31:07 pm
|
Nitin
|
sophos shows red light
|
Done replacement for testing of devices
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-09 10:18:44
|
CLOSED
|
Sophos are collected for testing and given another which was allready tested in lab.
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000973
|
VESASC
|
SECOND
|
CHEM DEPT STAFF ROOM
|
dinesh.navale
|
HARDWARE
|
MOUCE OF COMPUTER IS NOT WORKING
|
2026-10-06 12:44:33 pm
|
Nitin
|
mouse not working
|
usb port issue
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:37:57
|
CLOSED
|
on changing usb port issue resolved
|
dinesh.navale@ves.ac.in
|
|
VES-0000969
|
VESASC
|
FOURTH
|
Circulation desk
|
Aaditi Jadhav
|
HARDWARE
|
My PC needs to be replaced. Kindly take a backup of all important data at the earliest and arrange for the replacement of the PC as soon as possible.
|
2026-10-06 10:03:15 am
|
Nitin
|
Hanging issue and stucks in working
|
provided another system allredy in stock
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-23 09:08:28
|
CLOSED
|
all data taken backup on server and handover new system with updates
|
aaditi.jadhav@ves.ac.in
|
|
VES-0000952
|
VESASC
|
FOURTH
|
Circulation desk
|
Aaditi Jadhav
|
HARDWARE
|
pc is not working properly. it got freeze many times while working
|
2026-10-01 12:28:24 pm
|
Nitin
|
pc working slow
|
Removed all unwanted data and temp files
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 14:01:30
|
CLOSED
|
on Removing all unwanted data and temp files and stoping all unwanted services of softwares
|
aaditi.jadhav@ves.ac.in
|
|
VES-0000950
|
VESASC
|
SECOND
|
210
|
Pritika Khedwal
|
HARDWARE
|
Need A printer toner
|
2026-10-01 10:35:17 am
|
Nitin
|
toner empty
|
toner provided and install
|
yes
|
IN STOCK
|
0
|
Nitin
|
2026-10-06 13:40:51
|
CLOSED
|
toner install in hp printer 1136
|
pritika.khedwal@ves.ac.in
|
|
VES-0000949
|
VESASC
|
SECOND
|
210
|
Pritika Khedwal
|
HARDWARE
|
Need a WIFi connection
|
2026-10-01 10:33:49 am
|
Nitin
|
no wifi network
|
Installed sophos ap6
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-28 11:46:45
|
CLOSED
|
installd new sophos and tested working now
|
pritika.khedwal@ves.ac.in
|
|
VES-0000948
|
VESASC
|
FOURTH
|
Circulation desk
|
Aaditi Jadhav
|
SOFTWARE
|
NexBib software showing service is unavailable, while issuing a book software not showing the book status active or disable
|
2026-10-01 09:51:40 am
|
Nitin
|
nexbib services are not working
|
on enabling a services from services configuration issue resolved
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:49:24
|
CLOSED
|
on enabling or restarting a services from services configuration issue resolved
|
aaditi.jadhav@ves.ac.in
|
|
VES-0000944
|
VESASC
|
THIRD
|
309
|
Psychology VESASC
|
SOFTWARE
|
The computer is stuck on reboot screen after power outage during ac repair in the department staff room
|
2026-09-30 13:12:08 pm
|
Nitin
|
boot issue
|
on changing boot option
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:34:34
|
CLOSED
|
issue resolved on changing boot option
|
psychology.vesasc@ves.ac.in
|
|
VES-0000939
|
VESASC
|
FOURTH
|
E-Resource, Library
|
aaditi.jadhav
|
HARDWARE
|
2 PCs are not working in EResource room
|
2026-09-29 13:28:29 pm
|
Nitin
|
no power to monitor and cpu
|
power cable was loose
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:58:26
|
CLOSED
|
power cable are loosly connected to monitor and cpu too
|
aaditi.jadhav@ves.ac.in
|
|
VES-0000926
|
VESASC
|
FOURTH
|
Circulation desk
|
aaditi.jadhav
|
SOFTWARE
|
Systems hangs and mouse not working properly
|
2026-09-28 12:51:52 pm
|
Nitin
|
mouse click issue
|
replaced
|
no
|
IN STOCK
|
0
|
Nitin
|
2026-10-06 13:32:36
|
CLOSED
|
mouse replaced and computer issue also resolved
|
aaditi.jadhav@ves.ac.in
|
|
VES-0000924
|
VESASC
|
THIRD
|
microbiology staffroom
|
nitin.kachale
|
NETWORK
|
box is installed please punch the io and material also available
|
2026-09-28 11:01:45 am
|
|
|
|
|
|
0
|
|
|
OPEN
|
|
nitin.kachale@ves.ac.in
|
|
VES-0000899
|
VESASC
|
SECOND
|
STAFF ROOM
|
dinesh.navale
|
HARDWARE
|
PEN DRIVE IS NOT DETECTING ON PC
|
2026-09-19 14:18:46 pm
|
Nitin
|
pendrive not works
|
pendrive issue
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:56:59
|
CLOSED
|
i suggested sir to on formating pendrive from cmd issue will be solve but all data will be erase, then sir told me no need to perform.
|
dinesh.navale@ves.ac.in
|
|
VES-0000898
|
VESASC
|
SECOND
|
STAFF ROOM
|
dinesh.navale
|
SOFTWARE
|
pc is working slow
|
2026-09-19 14:09:30 pm
|
Nitin
|
pc working slow
|
Removed all unwanted data and temp files
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:28:48
|
CLOSED
|
after removing all unwanted files, recent files, prefetch stops some unwanted services and temp files.
now pc working fine
|
dinesh.navale@ves.ac.in
|
|
VES-0000896
|
VESASC
|
FOURTH
|
Dsda lab
|
pritish.chatterjee
|
HARDWARE
|
Projector in lab is very dim
|
2026-09-16 22:27:01 pm
|
Nitin
|
lamp was dull and lamp hours seems to be more
|
projector was replaced with short distance
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-09 10:21:39
|
CLOSED
|
Installed additional projector but issue that height of the classroom is less thats why image is small in resolution. after some civel work get will get resolved
|
pritish.chatterjee@ves.ac.in
|
|
VES-0000879
|
VESASC
|
SEVENTH
|
Staff Room
|
pritish.chatterjee
|
NETWORK
|
Wifi not working
|
2026-09-09 13:08:10 pm
|
Nitin
|
sophos shows red light after some days
|
sophos replaced
|
yes
|
IN STOCK
|
0
|
Nitin
|
2026-10-06 13:20:02
|
CLOSED
|
sophos replaced
|
pritish.chatterjee@ves.ac.in
|
|
VES-0000769
|
VESASC
|
FIRST
|
cs it lab near
|
Nitin
|
CCTV
|
recording fail
|
2025-10-31 13:26:52 pm
|
Sudhir
|
|
Reboot the nvr
|
|
NOT REQUIRED
|
0
|
Sudhir
|
2025-11-07 17:07:06 pm
|
CLOSED
|
|
nitin.kachale@ves.ac.in
|
|
VES-0000762
|
VESASC
|
SECOND
|
205
|
dEEPAK nAVLE
|
NETWORK
|
wifi not working
|
2025-10-13 16:53:36 pm
|
Nitin
|
tp link router shows no power
|
on restarting router issue resolved
|
yes
|
REQUIRED TO PURCHASE
|
0
|
Nitin
|
2026-10-06 13:51:45
|
CLOSED
|
need a sophos (access point) in chemistry staffroom
|
nitin.kachale@ves.ac.in
|
|
VES-0000545
|
VESASC
|
FIRST
|
108
|
Sudhakar U
|
NETWORK
|
staff machine ip need to ping from student vlan to get upload file from student Staff ( IP 192.168.50.65 )
|
2025-04-08 14:06:03 pm
|
|
INTER vlAN ISSUE
|
IPHOSTING DONE IN STAFF AND STUDENT VLAN FOR REQUIRED IP
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:12
|
CLOSED
|
STAFF MACHINE PINGING STARTED TO STUDENT VLAN
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000530
|
VESASC
|
FIRST
|
108
|
Sudhakar U
|
NETWORK
|
last few months 1st floor net is not working properly and today few machine accuring APIPA Series IP , instad of DHCP so kindly do the need ful as soon as possible because from next week our practicals exam going to start
|
2025-03-22 13:09:55 pm
|
Yogesh
|
vlAN DHCP ISSUE
|
DHCP RECONFIGURED
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:05
|
CLOSED
|
FIRST FLOOR INTERNET WORKING PROPERLY
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000452
|
VESASC
|
SEVENTH
|
Staffroom
|
Nitin
|
NETWORK
|
Sophos not work from 2 last week
|
2024-12-22 18:51:42 pm
|
Yogesh
|
sophos not working
|
reconfigured sophos
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:04
|
CLOSED
|
sophos is working
|
nitin.kachale@ves.ac.in
|
|
VES-0000330
|
VESASC
|
FIRST
|
109
|
Sudhakar U
|
NETWORK
|
wifi not working in lab - ii
|
2024-09-13 16:57:31 pm
|
Yogesh
|
device not comes in sophos network
|
reset the sophos and added to sophos network
|
na
|
NOT REQUIRED
|
0
|
Pravin
|
2024-10-19 15:17:56 pm
|
CLOSED
|
wifi working properly
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000329
|
VESASC
|
FIRST
|
108
|
Sudhakar U
|
NETWORK
|
specific student machine need manual IP and it also should ping from staff vlan to Student vice-versa ip 192.168.53.211
|
2024-09-13 16:52:52 pm
|
Yogesh
|
Inter VLAN Issue
|
Shared printer ip address
|
NA
|
NOT REQUIRED
|
0
|
Yogesh
|
2024-10-19 17:08:57 pm
|
CLOSED
|
vlan working properly
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000307
|
VESASC
|
GROUND
|
Admin office
|
Pratibha jangle
|
NETWORK
|
Network printer not able to scan
|
2024-08-09 15:55:07 pm
|
Sudhakar
|
NOt able to scan from network
|
shared folder moved from actual path
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
2024-09-06 13:17:25 pm
|
CLOSED
|
|
pratibha.bodekar@ves.ac.in
|
|
VES-0000288
|
VESASC
|
GROUND
|
Principal Cabin
|
satish
|
CCTV
|
cctv CAMERA NOT WORKING IN PRICIPAL CABIN
|
2024-07-29 13:01:34 pm
|
Sudhir
|
ivms software issue and os takes much time to load
|
install new ssd 256gb and install softwares
|
ssd
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 14:57:49 pm
|
CLOSED
|
working properly
|
satish.hingse@ves.ac.in
|
|
VES-0000281
|
VESASC
|
FIRST
|
108
|
Sudhakar U
|
NETWORK
|
Network Printer IP got from Yogesh but not PIng from student
|
2024-07-25 15:29:11 pm
|
Pravin
|
Printer sharing issue
|
added printer ip in sophos firewall for inter vlan sharing
|
no
|
NOT REQUIRED
|
0
|
Yogesh
|
2024-07-25 15:48:38 pm
|
CLOSED
|
printer sharing done in student vlan
|
sudhakar.uthirapandy@ves.ac.in
|
|
VES-0000218
|
VESASC
|
GROUND
|
Office
|
Kavita
|
NETWORK
|
Internet not working
|
19/06/2024 10:42
|
Sudhakar
|
Internet not working
|
1st floor switch power drip in main power db
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
2024-06-19 13:15:26 pm
|
CLOSED
|
informed electrician to clear that problem , so he conveyed us that if problem repeat @ that he can check
|
kavita.thevar@ves.ac.in
|
|
VES-0000450
|
VESASC
|
SEVENTH
|
Staffroom
|
Nitin
|
NETWORK
|
Sophos not working
|
18/12/2024 10:59
|
Yogesh
|
sophos not working
|
reconfigured sophos
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:04
|
CLOSED
|
sophos is working
|
nitin.kachale@ves.ac.in
|
|
VES-0000216
|
VESASC
|
GROUND
|
Principal Cabin
|
Satish hingse
|
CCTV
|
not showing cctv footage in principal cabin
|
18/06/2024 12:13
|
Yogesh
|
due to water leakage in 5th floor and construction work is going on 4th floor all the devices connections are required to remove.
|
DUE TO WATER LEAKAGE IN 5TH FLOOR AND CONSTRUCTION WORK IS GOING ON 4TH FLOOR ALL THE DEVICES CONNECTIONS ARE REMOVED.
|
no
|
NOT REQUIRED
|
0
|
Yogesh
|
19/06/2024 9:41
|
CLOSED
|
work in progress
|
satish.hingse@ves.ac.in
|
|
VES-0000214
|
VESASC
|
SECOND
|
203/214
|
Nitin
|
NETWORK
|
lan unpluged
|
18/06/2024 10:12
|
Yogesh
|
internet is not working
|
wire trace
|
one patch cord
|
IN STOCK
|
0
|
Yogesh
|
2024-06-18 17:03:59 pm
|
CLOSED
|
internet is working now
|
Nitin.kachale@ves.ac.in
|
|
VES-0000763
|
VESASC
|
FIFTH
|
caproom / Staffroom
|
sanjay Premchandani Sir
|
NETWORK
|
In sophos green is blinking
|
14/10/2025 10:59
|
Nitin
|
sophos shows red or green light after some days
|
network port plug and replug
|
no
|
NOT REQUIRED
|
0
|
Nitin
|
2026-10-06 13:54:37
|
CLOSED
|
network port plug and replug after 15 minutes starts working
|
nitin.kachale@ves.ac.in
|
|
VES-0000162
|
VESASC
|
FOURTH
|
AV ROOM
|
Pratibha
|
AIR-CONDITIONER
|
Not working
|
13/10/2023 12:12
|
Samadhan
|
GAS Refilling
|
Refill GAS by Santosh AC mechanic
|
-
|
NOT REQUIRED
|
0
|
Samadhan
|
13/10/2023 12:16
|
CLOSED
|
AC IS WORKING PROPERLY
|
pratibha.bodekar@ves.ac.in
|
|
VES-0000270
|
VESASC
|
FIFTH
|
Staff Room
|
Commerce Department
|
HARDWARE
|
Monitor of commerce department computer not working
|
13/07/2024 10:50
|
Yogesh
|
Monitor Problem
|
informed Nitin to change monitor
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
13/07/2024 10:58
|
CLOSED
|
informed Nitin to chage monitor
|
sachin.bhandarkar@ves.ac.in
|
|
VES-0000827
|
VESASC
|
SEVENTH
|
701A, 702B,701B
|
Nitin
|
NETWORK
|
wifi IS UNSTABLE AND SEVERAL DROPS
|
11/12/2025 12:28
|
Nitin
|
wifi signal is low
|
on restart issue resolved but need lan connection
|
lan cables require for each classroom
|
REQUIRED TO PURCHASE
|
0
|
Nitin
|
2026-10-30 13:25:45
|
CLOSED
|
require lan cable connection from Interactive panel to Network switch
|
nitin.kachale@ves.ac.in
|
|
VES-0000787
|
VESASC
|
THIRD
|
microbiology pg dept
|
Malay shah
|
CCTV
|
Renovation work is completed and camera is not working
|
11/11/2025 12:23
|
Sudhir
|
Renovation work is completed and camera is not working
|
The existing camera was reinstalled properly and tested. It is working normally.
|
|
NOT REQUIRED
|
0
|
Sudhir
|
2026-10-05 11:38:34
|
CLOSED
|
|
malay.shah@ves.ac.in
|
|
VES-0000265
|
VESASC
|
GROUND
|
Principal Cabin
|
Satish hingse
|
NETWORK
|
Wifi not working last three days
|
11/07/2024 10:19
|
Pravin
|
unify adapter issue
|
changed adapter
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 14:53:33 pm
|
CLOSED
|
wifi working properly
|
satish.hingse@ves.ac.in
|
|
VES-0000308
|
VESASC
|
GROUND
|
Admin office
|
Savita R
|
NETWORK
|
Internet not working
|
10/08/2024 10:07
|
Sudhakar
|
No internet acess
|
NIC reset done
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
2024-09-06 13:28:57 pm
|
CLOSED
|
|
savita.ravindra@ves.ac.in
|
|
VES-0000261
|
VESASC
|
GROUND
|
Admin Office
|
Satish hingse
|
NETWORK
|
Wifi not working last two days
|
10/07/2024 10:56
|
Pravin
|
unify adapter issue
|
changed adapter
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 14:49:37 pm
|
CLOSED
|
wifi working properly
|
satish.hingse@ves.ac.in
|
|
VES-0000872
|
VESASC
|
FOURTH
|
407
|
nitin.kachale
|
NETWORK
|
Sophos shows red light wifi not working
|
09/09/2026 10:27
|
Nitin
|
sophos shows red light after some days
|
sophos replaced
|
yes
|
IN STOCK
|
0
|
Nitin
|
2026-10-06 13:46:49
|
CLOSED
|
replacement sophos of non working sophos placed that point for observation
|
nitin.kachale@ves.ac.in
|
|
VES-0000871
|
VESASC
|
SEVENTH
|
703
|
nitin.kachale
|
NETWORK
|
Sophos shows red light
|
09/09/2026 10:24
|
Nitin
|
sophos shows red light after some days
|
sophos replaced
|
yes
|
IN STOCK
|
0
|
Nitin
|
2026-10-06 13:17:42
|
CLOSED
|
replacement of non working sophos are temporary installed in 703 staffroom
|
nitin.kachale@ves.ac.in
|
|
VES-0000446
|
VESASC
|
FOURTH
|
Classroom 408 , osm lab , maths lab,
|
Nitin
|
NETWORK
|
Sophos not work
|
07/12/2024 11:37
|
Yogesh
|
sophos not working
|
reconfigured sophos
|
na
|
NOT REQUIRED
|
0
|
Yogesh
|
08/05/2025 12:03
|
CLOSED
|
sophos is working
|
nitin.kachale@ves.ac.in
|
|
VES-0000257
|
VESASC
|
GROUND
|
Admin Office
|
Sumitra Pillai
|
NETWORK
|
Network folder not accessable
|
06/07/2024 11:56
|
Sudhakar
|
not able to access share folder from server
|
server network problem
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
06/07/2024 11:58
|
CLOSED
|
now the problem rectified and user got access to share folder
|
sumitra.pillai@ves.ac.in
|
|
VES-0000249
|
VESASC
|
GROUND
|
Admin Office
|
Pratibha jangle
|
NETWORK
|
Printer not working
|
04/07/2024 12:12
|
Sudhakar
|
printing sharing problem
|
pinter sharing reconfiguired
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
04/07/2024 12:27
|
CLOSED
|
NOw printing is possible through sharing
|
pratibha.bodekar@ves.ac.in
|
|
VES-0000300
|
VESASC
|
FOURTH
|
Lab B/C
|
Divya Shetty
|
HARDWARE
|
Projector requirement in lab
|
02/08/2024 11:54
|
Nitin
|
madam wants projector for lecture
|
projector cable was not fixed permentaly so i connected the same for temp basis
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
02/08/2024 12:00
|
CLOSED
|
sugested Nitin to fix the projetor connectin permanet basis as soon as possible
|
divya.shetty@ves.ac.in
|
|
VES-0000299
|
VESASC
|
GROUND
|
Admin Office
|
Savita Ravindra
|
HARDWARE
|
Machine booting issue
|
02/08/2024 11:16
|
Sudhakar
|
Machine booting issue
|
secondary SATA HDD problem Removed the same and now machine problem rectified and proper booting in process with SATA SSD Primary HDD
|
|
NOT REQUIRED
|
0
|
Sudhakar
|
02/08/2024 11:40
|
CLOSED
|
Reported Satish Sir to get the data Backup from Sata HDD if the user need ..
|
savita.ravindra@ves.ac.in
|
|
VES-0000298
|
VESASC
|
GROUND
|
Principal Cabin
|
Satish hingse
|
CCTV
|
not showing cctv footage in principal cabin
|
02/08/2024 11:12
|
Nitin
|
ivms software takes so much time to load
|
system restart
|
na
|
NOT REQUIRED
|
0
|
Nitin
|
2024-10-19 15:07:05 pm
|
CLOSED
|
working properly
|
satish.hingse@ves.ac.in
|